STUDENT VOICE | Page 18

COLLEGE NEWS Our high-flying TRAVEL AND TOURISM STUDENTS Alison’s vast knowledge of BA having served for 26 years as a Cabin Service Leader. “We were left with a great impression of what it’s like to be a member of the cabin crew” commented one student. Students were impressed by “...it really brought home to us the benefits of being a travel agent” 18 Students learnt about the newest aircraft in the BA fleet, the A380800, and gained a valuable insight into the day-to-day life of cabin crew members. A student said “Alison’s vast knowledge of BA left us inspired to be part of this industry and further motivated us to achieve a career in travel and tourism”. Alison brought to life her tales of her travels to places such as New York, China and Los Angeles. She explained about the 6 weeks British Airways training course and provided students with some amusing anecdotes of her travels. Students were particularly “We were left with a Award-winning travel agent Helen Furlong offered some expert advice to the NC Travel and Tourism students via a Skype call. The Kilmarnock NC Travel and Tourism Class recently received a visit from a British Airways Stewardess. impressed by the uniform standards and the fact that the uniform is a designer label. home with your own client base” said one student. Based in Wales, Helen has 35 years’ experience in travel and her articles regularly feature in the Travel Trade Gazette, the biggest media publication for those in the travel trade. Helen helped students understand the importance of good customer care and selling skills. “Helen really brought home to us the benefits of being a travel agent and in particular of working from great impression of what it’s like to be a member of the cabin crew” Helen works hard to ensure her customers com