STRIVE Jul. 2016 | Page 10

Harnessing the Digital Possibilities By Lee Leschper Far too often in financial downturns, marketing and advertising are the first victims of cost cutting. And for a very short time, past goodwill can carry the business. But once market share begins to erode, it costs many times more to regain it. Because your smart competitor, who chose to get aggressive while you cut costs, now owns a bigger chunk of your pie. Most of us have tried some form of digital marketing, if only because of its relatively low cost. But it's far more than just changing ad horses. There are important shifts in your own marketing perspective that are as critical as the shift in tools to deliver your message. Today we have access to incredible, almost magical and constantly evolving tools that help us target, deliver, measure and refine our marketing campaigns. But a million-dollar rifle with a two-bit aim still misses. So when customers are more demanding and harder to find, and competitors are relentless, how do you know whether your digital marketing is a Godsend or another distraction? If you haven’t defined your potential new customers down to their children’s sports or the political party they support or the college they root for or the type of fishing gear they prefer—you’ve got some work to do. Yes, you can target your audience that precisely. Not unlike fishing, instead of casting a bait in a big water and waiting for a fish to find you, we can deliver the bait directly not just to the fish’s mouth, but pick the size, the kind, the income of the fish we want and even decide how many times today we put the hook in its mouth. And with every cast learn and improve our Lee Leschper ability to do so. Digital is not easier. It’s more work. As with all things in business, it comes down to smart strategy, hard work and conti