Strategic Business Plan 2017 - 2020 Strategic Business Plan 2017 - 2020 | Page 48

System Goal and Rationale WFSCB has worked closely with Adult Education & Literacy (AEL) and Vocational Rehabilitation (VR) partners for years to ensure our mutual customers receive all the services they need while avoiding duplication. As both of these partners transitioned into the Texas Workforce Commission jurisdiction, WFSCB continued to meet with local staff to ensure services continued and information sharing improved. WFSCB has provided several opportunities for local AEL providers to meet and coordinate services. In September 2016, a Community Resources Stakeholders Integration of Services session was held. Community partners like Goodwill Industries, San Patricio and Corpus Christi Literacy Councils, and Del Mar College attended the event to discuss services and eliminate duplication. Over the last two years, VR staff and their leadership, and WFSB board and contractor staff have met several times to discuss services, tour facilities, and establish customer referral processes that will ensure customer success. WFSCB’s essential (soft) skills training, Career Ready