Strategic Business Plan 2017 - 2020 Strategic Business Plan 2017 - 2020 | Page 32

Career Centers include professional staff who have been trained to serve customers with disabilities through
an atmosphere of acceptance and inclusion. Referrals from Career Center professionals are made through
a universal referral form implemented by all parties to ensure customers receive the services they need and
that both partners are aware of the assistance provided. Training in the coordination of services and
population specific services is provided annually and upon hire.
Workforce Programs
A description and assessment of the type and availability of adult and dislocated worker employment and training
activities in the local area.
As in past years, Workforce Solutions of the Coastal Bend (WFSCB) is continually assessing its service
delivery system to make sure it addresses the needs of the customers. As a result, the Board has designed
its service delivery system to conform to a "business oriented" model that continuously adjusts to the
challenges and constant changes in today's business world, such as the needs of new industries in the area.
The WFSCB model provides for Workforce Career Centers located strategically throughout the 12-county
Coastal Bend region. The Workforce Career Centers are considered full-service centers that provide a range
of services to adults and dislocated workers.
These services include, but are not limited to: access to public resource computers and/or computer labs for
the public to use in job search activities; workshops in job search and job preparation that lead to a Career
Ready Certification; soft skills on-line training; and other career and job preparation oriented activities. For
individuals that are interested in pursuing a post-secondary education certificate or degree in a targeted
occupation, skills’ training is available for those that qualify. Both eligible adults and dislocated workers may
participate in short or long-term training to obtain a skills training credential. While in training, participants
may qualify for support services such as: child care assistance, transportation allowances, assistance for
books and school supplies, etc. Upon completion of training, participants will have access to job placement
services and activities that will help individuals find and retain employment. All participants in search of work
will be required to register in WorkinTexas.com. For those individuals that are considered job ready but have
limited or no job experience, access to on-the-job training, customized training, or work experience programs
may offer immediate transition into unsubsidized employment.
A description of how the Board will coordinate workforce investment activities carried out in the local area with statewide
rapid response activities described in WIOA §134(a)(2)(A).
The Workforce Solutions of the Coastal Bend (WFSCB) service delivery model provides for the contractor to
ensure that services and activities are coordinated with all aspects of Rapid Response activities. The
Workforce Career Center professionals are aware of the urgency and need to assist those individuals that
have been affected by a permanent business closure or mass lay-off. Program assistance is provided to
affected workers to immediately transition them into employment. The Business Services Unit (BSU), in
coordination with the local TWC UI Representative, will ensure that the following services are provided:
information and access to unemployment compensation benefits, comprehensive career center services,
employment and training activities, and information on the Trade Adjustment Assistance (TAA) program.
In coordination with the TWC UI Representative and the BSU staff, the WFSCB Board professional
responsible for Rapid Response activities will develop strategies for addressing current and future dislocation
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