RAISING
STANDARDS
The role of the reception team has increased in importance,
and visibility. A well-run front of house reflects your brand
and creates that all important first impression.
Highly presentable, helpful and approachable
front of house teams need outstanding
communication and people skills. A tall order for
such an important role where visitors are quick
to judge you on the welcome they receive.
Our STARS are impeccable in appearance, with
skills and manners to suit. With invaluable
experience in customer service, hospitality,
Personal and Executive Assistant roles, our
STARS are professional, highly trained, SIA-
qualified representatives who can fulfil any front
of house need, from switchboard to security.
As a global leader in security, we recruit and train
our STARS to an exceptionally high standard.
STARS are redefining the front of house experience
combining reception duties with security
expertise, to give you the best of both worlds.
We consider their skills, personality, aspirations
and values as part of our extensive recruitment
and training programme. And with our bespoke
approach, our STARS become part of your
team quickly and effectively. Saving you time,
money and stress.
Reducing cost
As well as saving you money, our highly trained,
multi-skilled STARS will improve your front
of house service and act as excellent brand
ambassadors for your business.
Cost of
reception
Cost of STARS
(a potential
saving of up to 25%)
STARS DUTIES:
O
FR
N T OF H O US
E
Meet and greet
Information
Switchboard
Administration and mail
Maintaining front of
house environment
Booking of facilities
Cost of
security
SEC URITY
Access control
Administration of ID passes
Patrols and
Health & Safety checks
Emergency assistance
Alarm monitoring
Locking and unlocking
premises
CCTV monitoring
Employee searches