St Giles Hospice Walsall CQC Report 2015 Inspection report SGWH 2015

St. Giles Hospice St Giles Hospic Hospicee - W alsall Inspection report Goscote House Goscote Lane Walsall West Midlands WS3 1SJ Tel: : 01922 602540 Website: Date of inspection visit: 9 September 2015 Date of publication: 21/12/2015 Ratings Overall rating for this service Good ––– Is the service safe? Good ––– Is the service effective? Good ––– Is the service caring? Good ––– Is the service responsive? Is the service well-led? Outstanding Good – ––– Overall summary This inspection took place on 9 September 2015 and was unannounced. St Giles Hospice - Walsall is a 12 bedded inpatient facility providing specialist palliative and end of life care for up to 12 people over the age of 18 who have cancer and other serious illnesses. People are able to receive care and treatment when they are too ill to remain living at home or to relieve their symptoms as well as on a respite basis. At the time of our inspection eight people were using the hospice service. 1 St Giles Hospice - Walsall Inspection report 21/12/2015 There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. People were protected from harm and abuse due to the arrangements in place to make sure risks to people were reduced. Where people were at risk due to their health