St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 21

14. Supporting staff and our community to have a voice within our organisation We celebrated the first completed year of our five year strategy in September 2018 by holding a series of events across our catchment. In 2018/19 St Giles engaged with a variety of community groups which supported mutual learning and exploration. These included a voluntary organisation that supports people with learning disabilities and the South Staffordshire Mental Health Network. We have also engaged with a group of women from different generations (age range 40 to 90s) from mainly South Asian origin who meet on a weekly basis in Walsall where discussion around death dying and bereavement was facilitated on a monthly basis for two months. Conversations around death, dying and bereavement were facilitated and these monthly sessions have made us realise there is an appetite for this type of work within this community. The sessions were tweaked as learning was gathered and further sessions were requested by the group. We have also engaged with a local Stroke Association on the subject of Care Planning, the group found the sessions very useful and in turn they have helped us with a project we are currently involved in around care planning. During the national Dying Matters Week in May 2018, we held several events and workshops across our catchment area. Working in partnership with Tamworth Cooperative Funeral Service, we held a pop up shop in Tamworth, where we invited the public to pop in, have a tea of coffee and discuss death and dying related matters. We also hosted an art exhibition entitled ‘Arts for Life’ which demonstrated the connection between art and hospice life. Local schools, art societies, day hospice patients, dancers and poets all engaged to showcase the relationship between art and end of life care. Staff and volunteers continued to be involved in Listening into Action, an NHS organisational development and improvement tool, of which St Giles Hospice was the first hospice to be involved. This included a work stream on staff wellbeing. Throughout the year the senior management team hold monthly hospice briefings which all staff and volunteers are free to attend, besides providing updates on what is happening across the hospice it is an opportunity for staff and volunteers to ask questions. 21