St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 20

13. Our participation in clinical audits Planned Audits Outcome Self-Assessment Audit for the controlled Drug Accountable Officer (CDAO) Audited against a nationally developed tool from Hospice UK we were able to evidence 100% compliance. Health Records including Moving and Handling Throughout the year we averaged 96% compliance – each quarter the results were fed back to the team highlighting both good practice and areas for improvement. Specific areas of inconsistent practice are regularly revisited by the senior team to support staff. Infection Prevention and Control We audit against the Health and Social Care Act to provide evidence that the management of our service is compliant on the prevention and control of infections. Using an updated national tool from Hospice UK we evidenced 98% compliance. The re-audit identified that information provided to patients and the public needed to include the importance of appropriate use of antimicrobials. Diligent auditing and monitoring by Infection Control Lead and support staff ensure prevention is a priority within the hospice: Highlights: • Compliance rate of 100% for hand hygiene practice • Q  uarterly auditing of patient bedrooms, bathrooms and toilets – average compliance score of 99% Yearly auditing comprised 24 individual audits of a range of areas including kitchen, food storage and handling: sluice, clean and dirty utility, laundry; sharps, protective, respiratory and moving and handling equipment: public areas: staff health – average compliance score of 93% Medicines Management Yearly audits are undertaken using national tools developed by Hospice UK. For Controlled Drugs we averaged 98.5% compliance, for General Medicines the average compliance was 97.5% and for Medical Gases the average compliance was 91.5% To ensure we remain vigilant we audit quarterly using tools developed by our palliative care pharmacist – overall we averaged 93% compliance during the year. 20