St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 18

10. What others say about us
On 6th March 2019, we underwent a 3-day unannounced inspection by the Care Quality
Commission. Although we have not yet received the report or our quality rating, no matters of
concern requiring immediate action were notified to us.
On 5th November 2018, Staffordshire CCGs undertook an announced visit. They said
“Overall impressions are of an innovative and forward
thinking organisation which is dedicated to offering the
best possible care to patients at the end of life.”
There were no issues or concerns raised that required action.
11. CQUIN goals agreed with our
commissioners
Birmingham and Solihull CCG gave us a CQUIN for 2018/19 based on the Outcomes Assessment and
Complexity Collaborative. This is validated and evidence based set of measures which support excellence
in the clinical practice of specialist palliative care. The hospice successfully met its CQUIN which included
collaborating and working with other hospices to enable us to best learn from each other.
18