St Giles Hospice Quality Account 2018/2019 St Giles Hospice 2018-19 Quality Account | Page 10

5. Review of services 5.1 Core Services During 2018/19 St Giles Hospice was contracted to provide six core services to the NHS: The services were as follows: • C  linical Nurse Specialist Community Team • H  ospice at Home • Day Hospice 10 by our local community through fundraising and the Hospice’s own subsidiary companies. The Hospice’s Care Services Governance Committee receives quarterly reports which enable them to review the quality of care provided by all our clinical services. The committee reviews: • Outpatient care • A  ccidents, incidents or near misses • Lymphoedema Clinics • Drug errors • Inpatient care • Patient falls The total value of services provided by the hospice in 2018/19 was £10,588,070. The NHS statutory income, which contributes to our core charitable palliative care services, has remained static despite costs having increased. Over £7 million of our funding was generated • Complaints or concerns • P  atient and Family Outcome Measures • Service developments The Care Services Governance Committee then provides quality assurance to the Board. 5.2 Research In year we have further strengthened our commitment to research by appointing Professor Sue Read of the University of Keele to our Board. The hospice has continued to maintain its research activity and has participated in or is undertaking a number of research studies to benefit future patients including: • With University College London we are a site for a study called The Prognosis in Palliative care Study II (PiPS2). This study closed in April 2019. • With King’s College London we are a site for a cohort study called C-Change Work stream 4: Testing a case-mix classification in palliative care. This study closed in September 2018.