St Giles Hospice Quality Account 2017 St_Giles_Hospice_Quality_Account_2017 | Page 24

Walsall Clinical Commissioning Group (CCG) has reviewed St Giles
Hospice 2016-17 Quality Account.
The Quality Account continues to reflect your commitment to offer high quality
end of life care and choice for people living with multiple conditions and
frailty. With the increased demand for the service St Giles Hospice had more
contacts than any other year.
We are encouraged with the significant achievements you made during the
year and in particular the continued excellent service user feedback and
comments providing a good indicator of the standard of the services provided.
Looking forward to 2017/18 the CCG acknowledges the priorities St Giles
Hospice has identified and will support as appropriate to help in achieving
these priorities.
The CCG has also identified the following areas for further emphasis
and improvement such as the hospice at home pilot in Walsall funded by
charitable funds. We will work with you in order to assist you to achieve your
chosen goals.
Walsall CCG will continue to work in partnership with St Giles Hospice to
support you in delivering the priorities highlighted in the Quality Account and
assist with any other work to maintain and improve the quality and experience
for patients.
Sally Roberts
Chief Nurse, Director of Quality.
Walsall Clinical Commissioning Group.
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