St Giles Hospice Quality Account 2017/2018 St Giles Hospice 2017-18 Quality Account | Page 14

Other organisational developments
Supportive Care
• W
 e have widened the access to
support bereaved people within
our community and increased
the number of Bereavement Help
Points available to 11 across our
catchment.
• W
 idening access to
complementary therapy in
May 2017 – a revision of our
complementary therapy service
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helped us to develop it into a
service which can be accessed
by people whose illness is
not curable but may not be
accessing other hospice services.
• P
 hoenix increased referrals by
100% growth with 50% of all
referrals now coming from non-
hospice linked deaths.
• ‘  Breast Friends Sutton Coldfield’
partnership project - Women’s
Cancer Support Service
developed to empower female
cancer patients live their lives
well, when experiencing the
adverse effects of cancer and
its treatment. This service
particularly supports issues
which have been overlooked or
left unresolved, specifically where
they impact on altered body
image, sexuality, relationships
and wellbeing.