St Giles Hospice CQC Report 2017 St_Giles_Hospice_CQC_Report_2017 | Page 22

planning requirements. The strategy was inclusive to external stakeholder voice. It linked to the hospice's fund raising and voluntary income strategies, which was important to ensure that it would be realistic and financially viable. The hospice quality account report was published annually and provided information to the public, commissioners and other interested parties about the quality of the healthcare services provided by the hospice. We looked at the hospice published quality account for 2015-16. This assured that a high quality of care was being provided by the hospice service, which reflected the positive feedback we received from people, staff and external stakeholders at our inspection. 22 St Giles Hospice - Whittington Inspection report 24 February 2017