SPS 2016 Program - Page 46

assistance of providers at an alternate location. The Department of Telehealth for RHC-A developed a new healthcare delivery model to attempt to reduce wait times and Left Without Being Seen (LWOBS) rates using this concept. The process starts when a patient enters the ED and is triaged by a registered nurse. If the patient is determined to be non-emergent, he/she is offered a TH option at an urgent care-type setting, within the ED. If a patient selects TH, he/she is greeted by a Care Coordinator and RN who assist a primary care provider located at Ft Gordon. The patient site has a TH cart device which includes an otoscope, stethoscope, and dermatology camera. Results: 100% overall patient satisfaction, 2.4% of all ED patients were redirected to TH Pilot, wait time for patients was significantly reduced, proper documentation resulted in provider receiving equal productivity per encounter as his/her peers. Conclusions: The pilot will run through July 2016. As a further proof of concept, the program will also be tested in a field training environment from May through August, 2016, at Ft Knox, KY. %˜ΝՍ•ΝΝ™Υ°°™ΥΙΡ‘•ΘΝΡΥ‘₯•Μέ₯±°‰”‘•Ω•±½Α•ΡΌ)‘•Ρ•Ι΅₯Ή”₯˜Q …ΈΝΥΑΑ½ΙЁͽ±‘₯•Ί₯Έ‘•Α±½ε•…Ι•…ΜΈ((Θ丁A½½Θ5…»ŠéQ•±•΅•‘₯₯Ή”)I½‰•ΙΡ„0Έ!½έ…ɐ…ΉMΡ•Ω•ΈA•Ρ•ΙΝ½Έ)9i I°%ΉŒΈ)9i I°%ΉŒΈέ₯±°ΑΙ•Ν•ΉΠΡ‘”½ΝΠ΅•™™•Ρ₯Ω”ΥΝ”½˜Ρ•‘Ή½±½δΥΝ₯Ήœ±½ά½ΝΠ°•™™•Ρ₯Ω”Ρ•±•΅•‘₯₯Ή”₯ΉΙ•…Ν₯Ήœ•™™•Ρ₯Ω•Ή•Ν́Ѽ½ΥΡΙ•…‘₯Ήœ₯ΈΙΥΙ…°…ΉΙ•΅½Ρ”•½Ι…Α‘₯Œ…Ι•…ΜΈ) …­Ι½ΥΉθ9i I°%ΉŒΈ‘…́•™™•Ρ₯Ω•±δΥΝ•…Ή΅•…ΝΥΙ•Ρ‘”•™™•Ρ₯Ω•Ή•Ν́½˜±½ά΅½ΝЁѕ±•΅•‘₯₯Ή”…ΑΑΙ½…‘•Μ)ΡΌ₯΅ΑΙ½Ω”Ρ‘”ΕΥ…±₯Ρ䁅Ή•™™•Ρ₯Ω•Ή•Ν́½˜Ν•ΙΩ₯•Μ…ΉΝΡ…™˜°)…ΉΑΙ½Ω₯‘”‰•ΡѕȁΕΥ…±₯ΡδΝ•ΙΩ₯•ΜΡΌΡ‘”•ΉΡ₯Ι”MΡ…Ρ”½˜Ι₯ι½Ή„쁕±₯΅₯Ή…Ρ”‰…ΙΙ₯•ΊѼΝ•ΙΩ₯•Μμ₯ΉΙ•…Ν”ΡΙ…₯Ή₯Ήœ™½ΘΝΥΑΑ½ΙΡ••΅Α±½ε΅•ΉΠΡΌΝΡ…™˜°₯ΉΡ•ΙΩ₯•έ₯Ήœ½˜ΝΡ…™˜…Ή½Ή‘ՍΡ₯Ήœ΅••Ρ₯ΉΜέ₯Ρ‘½ΥЁ•αΑ•ΉΝ₯Ω”‘…Ι‘έ…Ι”Έ)5•Ρ‘½‘Μθ9i I°%ΉŒΈΎ͕]•‰ΰ€‘Ν½΅•Ρ₯΅•Μ½½±”)…Ήi½½΄€ΡΌΑΙ½Ω₯‘”½Ή”΅ΡΌ΅½Ή”Ν•ΙΩ₯•Μ°Ι½ΥΐΝ•ΙΩ₯•Μ°)ΡΙ…₯Ή₯Ήœ°έ½Ι­Ν‘½ΑΜ°Α…Ή•°₯ΉΡ•ΙΩ₯•έ́…Ή½ΉΝΥ΅•Θ…ΉΑΥ‰±₯Œ΅••Ρ₯ΉΜΥΝ₯Ήœ„±½ά΅½ΝЁѕ±•΅•‘₯₯Ή”…ΑΑΙ½… Έ)I•ΝΥ±ΡΜθ9i I°%ΉŒΈ‘…́₯ΉΙ•…Ν•Ν•ΙΩ₯•ΜΡΌ½ΉΝΥ΅•ΙΜ)₯ΈΙΥΙ…°…ΉΙ•΅½Ρ”…Ι•…́‰δ€Ψΐ”…Ή₯ΉΙ•…Ν•Ρ‘”…‰₯±₯ΡδΡΌ)₯ΉΡ•ΙΩ₯•ά…Ή‘₯Ι”•΅Α±½ε••Μ‰δ€ΰΐ”Έ‘‘₯Ρ₯½Ή…°΅•…ΝΥΙ•Μ)…Ω…₯±…‰±”ΥΑ½ΈΙ•ΕΥ•ΝΠΈ) ½Ή±ΥΝ₯½ΉΜθαΑ•ΉΝ₯Ω”Ν•Π΅ΥΑΜ°•ΕΥ₯Α΅•ΉΠ…ΉΝ•ΙΩ•Ί…Ι”)Ή½ΠΉ••ΝΝ…ΙδΡΌΑΙ½Ω₯‘”™…”΅ΡΌ΅™…”Ν•ΙΩ₯•ΜΥΝ₯Ήœ)Ρ•‘Ή½±½δΈ() ½½­΅…Ι¬‘ΡΡΐθΌ½ΡΡΝΑΝέ½Ι±Ή½΄™½Θ₯Ή™½Ι΅…Ρ₯½Έ½ΈMAL€ΘΐΔά„)MΑ•₯…°Ρ‘…Ή­ΜΡΌΡ‘”™½±±½έ₯ΉœΙ₯ι½Ή„Q•±•΅•‘₯₯Ή”AΙ½Ι…΄ΝΡ…™˜θ)±±•ΈΥ‘ι₯¬°5₯‘…•°!½±½΅ˆ°Ή•°!½±ΡΙΥΝΠ°M…Ι… )½Ν•Α °I½‰•ΙЁ-•ΙΘ°)…Ή•Π5…©½Θ°) ‘Ι₯́5…ΙΡ₯Έ°-…Ι•Έ5₯±±•Θ°QΙ…δM­₯ΉΉ•Θ°A‘ε±±₯́]•‰ΝΡ•Θ°…ΉA•Ρ”e½ΉΝ•ΡΡΌ((Π؁πA…”((