SPS Schedule at a Glance
MONDAY, October 6, 2014
TUESDAY, October 7, 2014
MODULE 1 / TELEHEALTH WINNERS: STRATEGIES THAT WORK
MODULE 3 / FINDING THE PERFECT PARTNER AND NEGOTIATING
THE HURDLES
8:00-8:15
8:00-8:05
Welcome
Dale C. Alverson, MD, University of New Mexico
Day 2 Kickoff
Dale C. Alverson, MD
Elizabeth A. Krupinski, PhD, Arizona Telemedicine Program
8:15-8:45
Challenges & Opportunities – Why an SPS?
Elizabeth A. Krupinski, PhD
SECTION MODERATOR: Ana María López, MD, Arizona Telemedicine Program
8:45-9:45
How a Large Academic Medical Center Partnered with a Commercial Provider to Win a CMS Grant
Howard Yonas, MD, University of New Mexico
8:05-9:10
Panel: Successful Telemedicine Programs in Large, Integrated
Healthcare Systems
Deborah H. Dahl, BSE, MBA, FACHE, Banner Health
Bart M. Demaerschalk, MD, Mayo Clinic
Christopher Veremakis, MD, Mercy Virtual – Mercy Health
9:45-10:15
SECTION MODERATOR: Dale C. Alverson, MD, University of New Mexico
9:1010:10
Panel: Partnership and Policy: Making It Work!
Daniel J. Derksen, MD, Center for Rural Health, University of
Arizona
James J. Dickson, MBA, Copper Queen Community Hospital
Marta J. Petersen, MD, Utah Telehealth Network
Jay H. Shore, MD, MPH, University of Colorado Depression
Center
Panel: Negotiating Policy, Legal and Regulatory Topics
Alexis S. Gilroy, JD, Jones Day
Mario Gutierrez, MPH, Center for Connected Health Policy
Natasa Sokolovich, JD, MSHCPM, University of Pittsburgh
Medical Center
10:15COFFEE BREAK – Exhibit hall
10:45
SECTION MODERATOR: Jay H. Sanders, MD, The Global Telemedicine Group
10:10COFFEE BREAK – Exhibit Hall
10:40
SECTION MODERATOR: Jay H. Shore, MD, University of Colorado
10:4511:15
Integration or Bust? The Strategic Advantage of Creating
Telehealth Buying Collaboratives
Joseph Peterson, MD, Specialists On Call
10:4011:10
Buyer’s Guide to Telemedicine/Telehealth Services:
A Survey of the Service Provider Landscape
Wesley N. Valdes, DO, Intermountain Healthcare
11:1511:45
The Telehealth Call Center Model
Mark Aspenson, Avery Telehealth
11:1011:40
11:45-1:00
LUNCH – Exhibit Hall
11:4012:55
Finding a Best-of-breed Telehealth Service Provider:
A Practical Guide to Doing Due Diligence
Alexis S. Gilroy, JD, Jones Day
LUNCH – Exhibit Hall
MODULE 2 / SUCCEEDING AS A SERVICE PROVIDER
MODULE 4 / SUCCESSFULLY INTEGRATING SERVICE PROVIDERS INTO
ORGANIZATIONS
SECTION MODERATOR: Anne E. Burdick, MD, MPH, University of Miami
SECTION MODERATOR: Marta J. Petersen, MD, Utah Telehealth Network
1:00-1:30
If You Build It, Will they Come? Eight Steps to Success for
Telehealth Service Providers
Samir Malik, 1DocWay
Too Small to Succeed? Early Stage Telehealth Service Delivery
Companies
Jeffrey Nathanson, MS, Strategic Catalysts
12:551:40
Meet the Service Providers Lightning Rounds
Dale C. Alverson, MD, and Elizabeth A. Krupinski, PhD, with
Exhibitors
1:40-2:10
Beyond Signing the Contract: Integrating Specialty Services
into Workflows and Cultures
Lou Silverman, MBA, Advanced ICU Care
2:00-2:30
Panel: Transformational Trends in the Telehealth Service
Industry: Planning for Change
Charles R. Doarn, MBA, Telemedicine and eHealth Journal
Jay H. Sanders, MD, The Global Telemedicine Group
2:10-2:40
Integrating a Telemedicine Program within an Established
Healthcare Organization
Mark B. Horton, OD, MD, Indian Health Services/Joslin
Vision Network Teleophthalmology Program
Tim B. Hunter, MD, University of Arizona College of Medicine
2:30-3:00
COFFEE BREAK – Exhibit Hall
2:40-3:10
COFFEE BREAK – Exhibit Hall
1:30-2:00
SECTION MODERATOR: Deb LaMarche, Utah Telehealth Network
SECTION MODERATOR: Elizabeth A. Krupinski, PhD, Arizona Telemedicine Program
3:00-3:30
From Language Services Company to Telehealth Startup:
Creating Tomorrow’s Healthcare Leaders off Today’s Platforms
James B. “Jamey” Edwards, MBA, Carenection
3:10-3:40
Making Sure the Doctor Is In: How Service Providers Recruit
Physicians and How to Engage Physicians at the User End
Sunil S. Budhrani, MD, MPH, MBA, CareClix
3:30-4:00
Healthcare Innovations: Staying Ahead of the Curve
Donald A. Graf, UnitedHealthcare Community Plan
3:40-4:45
Panel: Tips and Best Practices from the Pros
Peter Antall, MD, American Well
Ricardo Garcia-Rivera, MD, NeuroCall
Gunjan Goel, MBA, Amerivitals
Til Jolly, MD, Specialists On Call
Les Paschall, InSight Telepsychiatry
4:00-4:45
Meet the Service Providers Lightning Rounds
Dale C, Alverson, MD, and Elizabeth A. Krupinski, PhD,
with exhibitors
4:455:00
Looking Forward
Jay H. Sanders, MD, The Global Telemedicine Group
Ronald S. Weinstein, MD, Arizona Telemedicine Program
5:00-6:30
NETWORKING RECEPTION – Exhibit Hall
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