South East Recorder Issue 21 - Page 74

Golden Services provides a range of support services to enable their service uses to remain living safely and securely within their own homes, to enhance their lifestyle and allow independence and comfort. The dedicated and professional staff ensure every tailored care plan is carefully designed to offer maximum benefit to each individual. “My 90 year old father who has limited vision and is in a wheelchair has has had the most fantastic carer from Golden Services for the past four months. She has provided reliable high quality care for my Dad - 7 days a week. She has sorted out the dry skin on his swollen legs and even cooks bacon and sausages for him for breakfast even though she is a vegetarian herself! She is warm and cheerful and extremely hard working and efficient - my Dad is so happy and the family is delighted - it gives us great peace of mind.” - Relative The committed and fully trained support workers assist their client users in many ways, including washing; showering and bathing; dressing; cleaning teeth and dentures; assisiting with all toileting; medication and much more. Care plans for each service user vary, and Golden Services ensures the individual plans are regularly cheacked and updated when necessary. Offering services such as End of Life Care, Elderley Care, Personal Care and Dementia Care, the compassionate and respectful support workers are the heart of the company. “I have worked for Golden Services for the past year, in all my 34 years in the care environment I can honestly say that I have never met such a caring and compassionate team. The manager has always offered support and adopted ' an open door approach'. The company should be recognised for its ethics, values and professionalism in the delivery of care in the community.” - Support Worker As a company, Golden Services take great pride in promoting independence and active participation with a person-centred approach taken at all times. Owner Patricia Morgan says “I started Golden Services 7 years ago wanting to go the extra mile supporting people to live in there own homes. As a company we promote independence and active participation and Service users are supported & encouraged to maintain their abilities to enable them to feel empowered wherever possible. Service users are given the privacy, dignity and respect they are entitled to in their own homes by respecting their wishes and decisions...Discussions of a personal nature are always held with a service user in their home and addressed with views and opinions being recorded and updated in their care plans. Families are encouraged to join any discussions & their comments are valued. We offer continuity of care workers to help promote better relations and our visit times are no less than 30 minutes to ensure our Service users do not feel rushed and get the care and support they need. .” For further details on the services provided, please visit the website www.goldenservices.co.uk. Alternatively, please call 07854 443029.