Soltalk June 2017 | Page 13

News Movistar announces “illegal” price hike A consumers group says the latest price rise announced by Movistar is “illegal.” The telecoms giant sent text messages to its clients last month advising those who are on contract with them that conditions for excess data usage will change from June 18, the date on which roaming charges in Europe are expected to be abolished. The price of each extra megabyte downloaded will rise from 1.5 to 2 cents while the monthly maximum download will be increased from 1 Gigabyte to 2Gb. Movistar says it will advise clients when they are approaching their download maximum. However, consumers can opt to continue navigating at no extra cost, but at a reduced speed, when the limit specified in their contract is reached. This can be achieved by calling Movistar on 223528, or via the Movistar website or app and selecting the option “Modificar límite” (Modify limit). FACUA - Consumers In Action says the maximum a client will pay for extra data download will almost triple, from €15 to €41, and it intends to lodge a The figures come from BBVA Research and are based on searches made by users of Google up to May 5. The prediction follows the 6.6 per cent year-on-year increase recorded in the first quarter, but the figures fall short of the 11.7 per cent rise recorded in the first six months of last year. Estimates for April, boosted by the date of Easter, show a 10.3 per cent rise on last year with 4.4 million visitors, while May and June are both expected to record rises in excess of eight per cent, An earthquake of intensity 3.6 was recorded in Granada just after midday on May 18. The epicentre was 12 kilometres beneath Alhama de Granada, south-west of the capital, and was felt widely across the Axarquía as well. Reports of “strong” shaking were received from Torrox, Nerja and as far west as Rincón de la Victoria, although no injuries or damage have been recorded. Freak accident formal complaint against Movistar, adding to those already filed against other companies for similar practices. FACUA says “the unilateral modification of prices is an abusive practice” which fails to respect conditions agreed with the client. It refers to article 82 of the General Law for The Defence of Consumers and Users which defines an abusive clause as one which is “not negotiated individually” and is “not expressly consented.” FACUA also recommends that consumers, whether or not they accept the price increase, denounce Movistar to the consumer authority in their region. Tourism expects bumper second quarter Spain is anticipating the arrival of 16.1 million tourists in the second quarter of the year. This would increase the total of visitors during the three months by nine per cent, compared with the same period last year. Granada quake according to the BBVA report. Based on these figures, Spain will have 63.9 million overnight stays booked by holiday makers in the second quarter of this year, representing an increase of 5.4 per cent year on year. The first quarter of 2017 recorded an increase of 3.6 per cent. During the period between January and March, the number of visitors from the Americas, excluding the US, was up 1.2 per cent on last year. The total from the UK rose by 1.1 per cent, which equates to 95,500 more tourists. See Smalltalk on page 23 11 No-one was injured in a freak accident in Frigiliana last month when a Nissan 4x4 suffered break failure and plunged nose-first through railings and down onto a bar terrace. The incident in plaza Doña Amparo Guerrero, close to Hotel las Chinas, could have been a tragedy but, very luckily, there was no-one sitting at the table onto which the vehicle fell. Nerja accident Three people suffered from bruising in Nerja last month when their car ran into a horse-drawn carriage on the N-340 road near the Nerja Club Hotel. The car driver told police he had been dazzled by the sun immediately before the collision. Two horses, one of which was trapped, were also injured but are reported to be out of danger. Churro fire A café and a neighbouring estate agent’s office in Almuñécar were evacuated last month after fire broke out in a machine for making churros. No-one was injured but the blaze produced smoke which forced customers and staff into the street. By the time it was extinguished, the fire had spread, causing damage to other items in the kitchen and forcing the café to remain closed.