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IT 52 – Emerging Trends In Information Technology
Objective : To make aware student the changes in technologies, applications and systems around us. Sr. No. 1 Nos. of Session Reference Books
Chapter Details E-Commerce Model of E-Commerce, Application with respect to models, BPR & E-Commerce, Creation of E-Commerce sites (ethics): com/edu/org sites, Introduction to ERP Packages CRM Sales, Marketing and Service Management, What is BPO/BCP, Why it is required? Guidelines, Merits/De-Merits, Call Center – brief perspective technology wise, Functioning, Ethics, Disaster Recovery Management, Case Study E-Banking Transactions : Inter Banking, Intra Banking, Electronic Payments, (Payment – Gateway Example) Securities in E-banking (SSL, Digital Signatures – Examples) Services Provided : ATM, Smart Card ECS(Electronic Clearing System) e.g. Telephone, Electricity Bills Content Management And Disseminations E-learning – Models WBT, CBT, Virtual Campus, LMS & LCMS, Video Conferencing, Chatting Bulleting, Building Online Community, Asynchronous/ Synchronous Learning, Case Study E – Logistics Logistics & Supplier Chain Management, Warehousing Management, Transportation/ Distribution Management
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