Social Media Marketing Strategy February 2014 | Page 6

A U D I n g aNe CeE E g m nt e Our audience consists of current and prospective students, students, alumni, donors, and community and groups. With such a wide range of followers, it is important that we craft our messages in ways that appeal to our student target audience, students, while also staying relevant to other audience types. Our primary following is also dependent on the platform we use. our followers and engagers via Twitter are student and community organizations.1 Though our tweets should be written with those organizations in mind, the ultimate goal is that they retweet or reply to our tweets, helping us to reach beyond our Twitter following. Because 57% of our likes on Facebook are 18-24 year olds, we know that our primary audience is current or prospective students, whereas the majority of To understand the specific needs of each type of audience, we can start by answering one question for each target group: Current Students: Why should I engage? C o n n e c t w i t h oth er C AL stu dents, le a rn a bout inte rnship/job opport u n i t i e s • • • • Ins p ir e s tu d e n t s w i t h o t h e r stu de nt su cce ss sto ri e s Po s t r elev a n t j ob a n d i n te rnsh i p o ppo rtu ni ti e s Sh ar e p r o fe s s i o n a l de v e l o pme nt l e c tu re s & e ve n ts A c kn o wle d ge a c c om pl i s hme n ts o f stu de nt gro ups Prospective Stude nts: Why should I enroll? Jo i n a c ommu n ity dedicated to a rts a nd hum a nitie s e duc a tion a nd fo c u se d o n te a c h i n g stu den ts skills in pr oble m solving, c re a tivity , a nd innova t i o n Version 1.2 11.5.13