snapMD eBook - Page 14

What’s Important to Patients? Access and convenience. 76% 67% 14 of patients care more about access than a personal visit with their healthcare provider 1 of patients said that using telemedicine somewhat or significantly increases their satisfaction with medical care 2 51.4% 67% of patients received a text or email from their doctor 4 of patients list convenience as a major factor when selecting a PCP 3 1. The Promise of Telehealth For Hospitals, Health Systems and Their Communities, TrendWatch, January 2015 3. The Changing Physician Workforce, Advisory Board, 2016 2. Telemedicine Report 2015, www.softwareadvice.com, 2015. 4. The State of Teledicine, Aloft Group, 2017 www.snap.md | 15