SME Magazine SPRING 2017 | Page 21

Seb Francis ta lking to Tanya Beckett at the National Ente rprise Networ k’s annual conf erence in Lond on company all within about one month of each other. I'm sure she still worries but just leaves me to plough on. I'd like to say my friends thought it was a bold move, and it's exciting now chatting with friends about new ventures we can work on. My girlfriend was also super supportive which was needed as you're working some crazy hours, watching money more carefully, and there's the mental stresses of running a business as well.” When I ask him about the secret of success, Francis gives me two words in reply: “Work hard.” He goes on: “Without a doubt this would have to be my number one. No matter how great the idea, how big the problem you're fixing, without putting in the hours and hustle, it won't get to the place you want it. You need to be willing to stick in the work and the rewards are tenfold. Alongside this, being adaptable is massively important, especially in the early days when you ❝ need to switch between sales, support, accounting, marketing, development, and everything in between. “T rust is also vital so when you do get to the stage where you can bring on contractors or full time staff, you need to trust them with your 'baby'. This is something I still find hard, but you have to appreciate that there will always be experts out there, and you need to trust their knowledge and experience.” As with all new businesses, it’s important to have support and Francis’s story is no exception. “I was lucky enough to have lot of people around me when starting up, whether this was family and friends, our enterprise partner (Airedale Enterprise Services), Virgin StartUp, and even other businesses in the sector. However, without a doubt it was being able to work with my co-founder Mike Bennett. We are 50/50 with Titus and have been able to achieve what we have TRUST IS ALSO VITAL SO WHEN YOU DO GET TO THE STAGE WHERE YOU CAN BRING ON CONTRACTORS OR FULL TIME STAFF, YOU NEED TO TRUST THEM WITH YOUR 'BABY'. THIS IS SOMETHING I STILL FIND HARD, BUT YOU HAVE TO APPRECIATE THAT THERE WILL ALWAYS BE EXPERTS OUT THERE, AND YOU NEED TO TRUST THEIR KNOWLEDGE AND EXPERIENCE www.smeweb.com so far organically. Not only do we have a different skill set which helps immensely, we have a different (but complementary) outlook on a lot of decisions. We work well together and so decisions are made quickly, but because of our sometimes differing views we cover a lot of bases. One thing that's not discussed as much within business is the psychological side, and I think this is massively underestimated. There is a lot of stress associated with starting and running a business, and to have someone there who is going through the same thing is a comforting thought.” Looking to the future, Francis has big plans for Titus Learning. “We're in 10 countries at the moment and would love to see that number keep growing, especially in East Asia and the Middle East,” he says. “Africa should also be an interesting market for us. The team is growing and we'd like to add to our development resource to keep pushing what's possible within education technology.” And regarding his personal development, Francis adds: “I'm in the process of starting a podcast, Startup Secrets, for new and aspiring entrepreneurs. I'd like to see this gain some traction, as well as doing more speaking appearances. Anything I can do to increase the profile of entrepreneurship as a career choice would be really great.” SME 21