Small Business Today Magazine MAR 2016 AMERICAN SERVICES | Page 19

viewpoints. The emperor really has no
clothes but everyone overlooks the obvious
and avoids addressing it forthrightly. The
organization dumbs down the overall intelligence level so that people are in the dark
and cannot readily make judgment calls.
Some departmental units do not interface
often with others. Employees are slaves of
the system. There exists total justification
for what is done and an ostrich effect toward calls for accountability.

is an amalgamation of thoughts, technologies,
approaches, and commitment. It is necessary
for people to