Six Common Review and Production Problems: How to Fix Them August 2014 | Page 15

CHAPTER FIVE
Review Team Communication

POTENTIAL ISSUE: Confusion regarding process and results of review
leading to incorrect coding, production of wrong documents, failure to
redact, inappropriate endorsement, and more.
RESOLUTION: Creating and following a review guide, along with diligence
in communicating among members of the review team and between
clients and vendors, can eliminate many of the time and quality delays in
review and production. If the members of the review team communicate
with each other and their project manager, it is far more likely that
documents will be coded consistently. The fewer the issue/coding tags
and a limited number of users adding tags, the cleaner the review. Short
tags with long, specific descriptions can help with this as well. Sorting by a
large number of tags, such as exhibits for certain witnesses or issuespecific exhibits, can be helpful in the pretrial portion of litigation rather
than strictly document review.

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