MICHELLETHOMPSON COO, Awesome Outsourcing What is your business type? We help people delegate boring mundane business tasks to virtual assistants and software. How did COVID-19 make an impact on your business model? We have grown by approximately 300% during COVID- 19. People are now much more open to the idea of a virtual team. This has created a huge opportunity for us to help entrepreneurs become more efficient and recapture their time. Have you made any adjustments to your business model? Yes, with the expanded growth we really needed to put our services into packages. This has streamlined our process tremendously and made it much easier for our clients to understand exactly how we can help them. JASONCURTIS Processing Agent What is your business type? I help business owners save money, increase revenue, while upgrading their payment processing. I can help businesses in all industries. How did COVID-19 make an impact on your business model? Fortunately, COVID-19 affected my business minimally. I was still able to process payments and help them stay in business. Have you made any adjustments to your business model? I'm grateful that my business model didn't require much changes. To help the process go more smoothly and efficiently, I've created a questionnaire that helps me gather all the information necessary to continue analysis and processing.