SFPUC Power Business Plan POWER ENTERPRISE BUSINESS PLAN 2016 | Page 4

Six Priority Strategies Foremost, we must secure and maintain affordable access to PG&E’s distribution grid. This strategy is fundamental to our success. Given our geographical overlay with PG&E’s distribution assets, affordability relies on using PG&E’s distribution grid and paying our fair share for usage of the PG&E grid, rather than building our own duplicative facilities. This will ensure we can continue to serve our existing customers and to pave the way for growth. Our long-term agreement, established in 1987, dictates the cost and conditions for our usage of PG&E’s distribution system, but this agreement expired July 1, 2015. PG&E has proposed new terms that will result in new costs that are higher than what we believe is allowed by law. We have placed our concerns before Federal regulators to work things out with PG&E through a settlement process. Our success will avoid unprecedented rate increases, cost cutting, and reductions in service in the short term. In the long term, we will invest strategically to build up the Power Enterprise’s distribution assets, but this will be discussed in further detail in the fifth strategy. Second, we must sell service to more customers and stabilize revenues. This will achieve maximum Hetch Hetchy value for San Francisco since our current supply exceeds demand. Not all customers are alike. As the Power services vary across four types of customers, so do the earned revenues and the incurred costs. The highest value segment, and the core of our current business, is our Full Pay Full Service customers (see Fig. 1), where we provide 100% of our customers’ electricity needs. Dis ܙ][ۘ\