SFPUC - Annual Reports Building on Our Strengths

WHAT WE DO WHAT WE DO WATER ENTERPRISE Major Accomplishments in Fiscal Year 2009-10 The SFPUC provides high-quality drinking water from the Hetch Hetchy regional system to 2.5 million people in the San Francisco Bay Area. About one-third of the delivered water goes to retail customers in San Francisco and two-thirds to 27 water agencies in three Bay Area counties – San Mateo, Santa Clara and Alameda. The Water Enterprise is responsible for managing the transmission, treatment, storage and distribution of potable water to San Francisco’s wholesale and retail customers. Launched the Automated Water Meter Program to improve eﬃciency and customer service reliability and to reduce operating costs. HETCH HETCHY REGIONAL WATER SYSTEM San Andreas Fault Hayward Fault Lake Lloyd Reservoir (Cherry Lake) SAN FRANCISCO FRANCISC PACIFIC OCEAN Lake Eleanor Reservoir Calaveras Fault SAN FRANCISCO BAY Cherry Power Tunnel Holm Powerhouse PENINSULA HAYWARD Canyon Power Tunnel Early Intake Priest Diversion Dam Reservoir SAN JOAQUIN San Antonio Sa an A Reservoir Re ese ervoir e Bay Division Pipelines Coast Range Tunnel Moccasin Powerhouse and Reservoir Foothill Tunnel San Joaquin Pipelines Nos. 1 & 2 Crystal Springs Reservoir Pulg gas Tunnel g nnel Pulgas HALF MOON BAY Pulgas Water Temple New Don Pedro Reservoir Sunol Valley Water Treatm Treatmen nt Treatment Plant BAY BA DIVISION Secured project approvals and funding for Harding Park Recycled Water project to help the agency diversify potable water resources. O'Shaughnessy Dam Kirkwood Powerhouse SUNOL VALLEY Pilarcitos P ilarcitos s Reservoir Re Hetch Hetchy Reservoir TUOLUMNE RIVER SFO SFO Harry Tracy T W Water Treattment Treatment Plant San Andreas A Reser rvoir Reservo Calav Calaveras alaveras Dam & Reservoir Rese servoir The successful shutdown of the Coast Range Tunnel allowed maintenance and inspection of the tunnel, as well as construction of crucial pipeline connections in the Sunol Valley. Additionally, the SFPUC was able to perform other systemwide critical upgrades. The complicated shutdown required two contractors working at three locations, plus ventilation of the tunnel itself to prevent dangerous methane gas buildup. YOSEMITE NATIONAL PARK Provided over 4,000 toilet rebates and over 5,000 washer rebates in FY 2009-10 – a 25 percent increase over rebates given in FY 2008-09. Awards The National Association of Environmental Professionals presented SFPUC with a National Environmental Excellence Award for its Water System Improvement Program (WSIP) Environmental Impact Report and its environmental leadership. The Municipal Fiscal Advisory Committee (MFAC) and the San Francisco Planning & Urban Research Association (SPUR) presented the SFPUC’s Water System Improvement Program with the annual Good Government Award, SPUR’s ﬁrst-ever Planning and Infrastructure Award. The American Society of Civil Engineers (ASCE) named SFPUC Engineer Johanna Wong as the 2009 Outstanding Civil Engineer in the Public Sector in the State of California. STANISLAUS NATIONAL FOREST PALO ALTO SAN JOSE Bay Division Pipelines Nos. 3 & 4 Water System Improvement Program (WSIP) The Hetch Hetchy regional water system crosses three major California earthquake faults. Constructed over the last century, parts of our system are reaching the end of their useful life and are vulnerable to earthquake damage or failure. To address these issues, in 2002, the SFPUC embarked on a $4.6 billion bond-funded, multi-year program to upgrade its regional and local water system, known as the Water System Improvement Program (WSIP). This program is structured to cost-eﬀectively meet water quality requirements, improve seismic and delivery reliability, and meet water supply objectives projected through the year 2030. Environmental Spotlight Quick Facts • 2.5 million people served • 260 million gallons per day provided to customers Construction Con C nstrruc ucttion on on o Ba B Bay ay D Division iiviisio siiio on Pipelines Pip ipeli peli e ines el ness No n N Nos. os. s 3 & 4 Crosso s. C Cro Crossovers rosso so ov ve ers 4 - 60 miles of tunnels - 11 reservoirs • 100% of customer inquires or complaints responded to within 2 business days - 3 water treatment plants SFPUC ANNUAL REPORT JULY 1, 2009 TO JUNE 30, 2010 As part of ongoing water conservation efforts, the SFPUC has launched successful programs, such as the Water-Saving Hero Campaign and rebate programs, for water-saving washers and toilets. • 167 mile gravity-driven regional water system consisting of: • 175,000+ retail customer accounts • 1,235 miles of pipelines in the City Construct Construction Constr ucttio on on New Ne ew Crystal Crys Crys rysta ta Sp tal Springs pri rin rin i gs Bypass Tunnel Lincoln Park Pump Station Upgrades Project - 5 pump stations • • 3 major earthquake faults crossed 86 WSIP construction projects spanning 7 counties Since 1990, the SFPUC has upgraded or rebated over: • 80,000 toilets D IN TH E HE WAT ERS HIS YAR OF MID -DA Y. MO RN ING INST EAD • 15,000 clothes washers • SFPUC staff have conducted over 13,000 water conservation audits These programs have helped reduced water consumption by San Francisco residents to 52 gallons per person per day. In February 2010, the SFPUC began installing high-efficiency toilets for free in San Francisco low-income homes, using local plumbers. By the end of June 2010, over 900 toilets were installed and over the next few years, SFPUC anticipates replacing up to 6,000 toilets, which could save an estimated 50plus million gallons of water a year. SFPUC ANNUAL REPORT JULY 1, 2009 TO JUNE 30, 2010 5

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