Senwes Scenario February / March 2019 | Page 28

AREA FOCUS Renewal in Bloem Bloemfontein has been one of the largest retail branches and fuel stations in our stable for the past 27 years and its upgrading is something to write home about. Literally!  By Aubrey Kruger Senwes Scenario Editor T he branch, which officially opened its doors in Bloemfontein on 19 June 1992, underwent a welcome change recently. So, if you haven't been in Bloemfontein for a while, it is time to pay the branch a visit. Senwes Scenario last visited this gem in 2016 and various improvements have been made since then. FILL UP PLEASE The fuel station at our Hinterland branch has new pumps, a wider forecourt, where up to six vehicles can be attended to at once, a wider access lane, upgraded and new wireless pump units and you can get 95 octane unleaded fuel. There is new generation electronic tyre inflators, where the desired pressure 26 can be keyed in, new stainless steel service bins, upgraded LED lighting and a smaller CO 2 footprint, as well as a vapour recovery system on the vent stack to reduce evaporation and improve air quality. UPGRADED OK EXPRESS The convenience store was also upgraded in the process to a fully equipped OK Express. Branch manager Gerhard Odendaal says that business literally doubled due to the busy kitchen, where two chefs prepare excellent take-aways and coffee. Lotto tickets, airtime and prepaid electricity can also be bought in the shop - you will even find headache pills and vegetables. The restrooms are now accessible to handicapped people and a new kiosk was erected for the fuel attendants. Everything is available 24 hours a day, seven days a week, as in the past. SENWES SCENARIO | MIND-SHIFT 2019 PERSONNEL DEVELOPMENT A busy branch manager must know how to delegate and with 105 members of staff, Gerhard can definitely do it. Gerhard will be getting an assistant manager in due course to help manage the improved shop with 54 staff members, 27 Senwes Equipment staff members and 24 members of staff at the fuel station. Gerhard is of the opinion that improved business flow and happy personnel pave the way to optimally service the producer and city customer. This, together with the annual expo, Bloemfontein show and bimonthly visit by the blood bank, bring more feet to this special branch. RETAIL BRANCH NEXT IN LINE It is not the end yet. The retail branch is scheduled for further upgrading in February 2019. So, watch this space. Good luck with the upgrading!