Senwes Scenario February / March 2017 | Page 38

•••• TRADE NEWS

WESSELSBRON WORKSHOP MANAGER

REON VAN DER LINDE proud of accomplished team

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REON VAN DER LINDE JOINED SENWES 27 YEARS AGO , IN 1990 . HE WAS AN APPRENTICE AT THE TIME AND QUALI- FIED AT BULTFONTEIN , WHEREAFTER HE BECAME A MECHANIC AT BOTHAVILLE AND BULTFONTEIN .
AUBREY KRUGER

He held the position of workshop manager at Hartswater from 1999 to 2000 , before he worked as farm manager for Piet Naude ’ s Sandvliet Farming in Welkom . However , in March 2013 he returned to the green team . He worked himself up from mechanic at Wesselsbron to relief workshop manager and he was appointed as workshop manager at Wesselsbron in March 2016 .

CUSTOMER-FOCUSED It is important for Reon to be totally customer-focused - “ To have contact with the customer and to provide continuous feedback .” Fortunately he has an outgoing personality and he finds it easy to communicate - “ My personality lends itself to communication . I like communicating with people and keeping them up to date and I like to be kept up to date with what is happening .”
It is actually quite simple to help a customer - “ Give him what
FEB / MAR 2017 • SENWES Scenario
he wants and he will be happy .” Reon says that prompt and good service has to be rendered . It is important for a customer to feel that he is important and not at the back of the row .
A FORMIDABLE WESSELSBRON TEAM Reon cannot talk enough about their formidable team at Senwes . “ This team of managers , the spares team and sales teams offer the necessary support . We are a team and without them this will not be a successful workshop .”
“ I respect the artisans working with me and they respect me .” Mutual respect is a very important aspect in our view .
We have excellent artisans . “ Myburgh de Bruyn is one of them . He is my chess piece . He entices people to the workshop . “ If you perform by being motivated and purposeful , you will make money in this workshop . There are no half measures . Your flag cannot fly properly if it is not hoisted to the top .”
He wants to make the bold statement that they render excellent service in general . When problems arise , they simply deal with it . Reon says that the past season has been very difficult . “ The drought brought us back to earth , where we had to seek our Creator once again .
They service producers in a radius of 30 km , but also towns such as Allanridge , Makwassie Theunissen , Virginia and Winburg . “ We also have producers with land in Vierfontein and Bloemhof and they all do business with us .”
NEW BRANCH Reon is ecstatic to be working in the new branch , which was built in 2014 - “ Firstly it is an honour to work in such a large and modern workshop and most of the equipment is also new .” He compares the workshop with the same feeling you get when you smell the interior of a new car . And he should know , because he worked at the old branch as well .
FAMILY Reon grew up in Orkney , Klerksdorp and Wolmaransstad . He attended Orkney and Noordvaal Primary Schools and Wesvalia and Wolmaransstad High Schools . Reon and his wife , Ronel , celebrated their 23rd wedding anniversary on 14 January this year . They have two children , a son Rudi and a daughter Riana .