Scotland Excel Corporate Strategy 2018-23 scotlandexcel-corpstrategy-2018-ONLINE-full | Page 40

Scotland Excel Conference, February 2018 Scotland Excel Conference, February 2018 Our customer base has now grown to encompass other public sector organisations through associate membership and, in particular, housing associations taking part in the PCIP programme being delivered by Scotland Excel on behalf of the Scottish Government. While local authority members remain our priority, there are clear synergies and benefits to working with housing associations, particularly in relation to construction contracts. Our own people are at the heart of Scotland Excel’s success, and it is through their knowledge, skills, experience and commitment that we are able to satisfy our customers. Our employee performance management process, and significant emphasis on training and career development, has allowed many staff to progress their careers, including those joining as modern apprentices and graduate interns. For example, by using the energy efficiency contractors framework, both councils and housing associations are able to act more quickly to reduce fuel poverty in Scotland’s communities. Their combined spend can increase the volume of community benefits delivered through existing contracts and, by aggregating demand from both sectors, we can identify new collaborative contract opportunities. Scotland Excel has held Investors in People (IiP) accreditation since 2009. The recommendations from the most recent IiP assessment in 2016, where we achieved Silver Standard, have been incorporated into a new Organisational Development strategy which aims to attract, develop, reward and retain a highly skilled, motivated and engaged workforce. 40 | Shared Vision, Shared Success. Our Corporate Strategy 2018–2023 Shared Vision, Shared Success. Our Corporate Strategy 2018–2023 | 41