And a beer Cicerone is a perfect solution. With four levels
of certification ranging from Certified Beer Server to Master
Cicerone, the Cicerone program is the industry standard for
identifying those with significant knowledge and professional skills
in beer sales and service, and having someone on hand who can
assess beer quality and identity by taste has proved a good invest-
ment for Carolina Wings.
“We have the service staff ask the guest what beer they have
in their refrigerator; from there, we try to suggest something that
matches up with that style,” added Dormer.
In addition to genuine education and pairing suggestions,
Carolina Wings employees also push local beer samples to get
guests to o