Chairman’s Column
T
hirty-five years ago, Buffalo Wild Wings®
was born on the campus of The Ohio State
University. Today, you can find a B-Dubs® near
colleges from Bangor to Ewa Beach. BWW acts
as the “Official Hangout for NCAA Sports,” including
March Madness®, Men’s and Women’s Final Four® and the
individual championships. Beyond the court, the brand is
also behind the Buffalo Wild Wings Citrus Bowl where the
goliaths of the college gridiron meet on New Year’s Day.
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Whether they come from the Ivy League or just the School
of Hard Knocks, fans will find their team at Buffalo Wild Wings.
As small-business owners, we can find a wealth of knowledge
and experience within the franchise system. In this issue of The
SCORE, we highlight franchisees who are not only team players
when it comes to B-Dubs®, but have ingrained themselves in the
culture of college towns across the nation to become key players
in those arenas as well.
These owners, managers and employees have worked
diligently to learn the Xs and Os of partnering with academic
groups, athletic teams and the universities they represent.
Whether they serve as a haven to cheer on the LSU Tigers or a
place to root for the Yale Bulldogs, these locations are dedicated
to supporting their student customers and doing what it takes
to grow the brand. Franchisees in these cities have learned how
to leverage the prevalence of delivery and online ordering and
mitigate drinking culture by stepping up their game when it
comes to responsible alcohol service.
Operating in these locations can seem like a whole new ball
game, but it’s one that our team is winning. Regardless of where
your restaurants are located and who dines in them, as a business
owner, it helps to have someone in your corner. We, at Franchise
Business Services, are that resource.
From educational communications and informative meetings
to advocacy efforts, FBS has you covered. We hope you will join
us for the annual FBS Business Summit in New Orleans Oct.
11-13 where all of the pieces come together under our theme
of One Team. One Goal. This is the perfect opportunity to up
your game. Spend time networking with members and system
suppliers, and hear from industry and legal experts during an
event packed with information and tools to help your business
succeed.
None of this would be possible without you, the franchisees.
I encourage each and every one of you to step up to the plate, and
offer best practices and words of wisdom to your fellow franchi-
sees. Let’s go the distance, together.
Wray Hutchinson