Score 2017 Issue 1 2017 | Page 33

Recognizing Restaurant Burnout and Dealing with Restaurant-Related Stressors M any workers, especially those who work in environments with many distractions, such as a busy restaurant, experience on-the-job stress. Working in a restaurant can expose employees to demanding customers, loud noises and long shifts on a regular basis, and it can be a lot to handle. If there are not steps taken to counteract the chaos, these job-related stressors can lead to burnout, health problems, injuries and even job failure. Chronic Stress Triggers Though everyone is different, there are universal triggers that may create stress for restaurant workers. These include: having little control over your work, demanding customers, busy or late- night shifts, standing for long hours, and environmental stressors such as large crowds and loud noises. As these stress triggers can occur frequently, look out for early symptoms of stress, and take steps to relieve it. Be alert for the following symptoms, which can develop into more serious health complications such as heart issues and depression. Those triggers include insomnia, short temper, headaches, upset stomach, job dissatisfaction and difficulty concentrating. Taking a quick “breath break” can dramatically increase a person’s feeling of calm. If someone is feeling stressed, have them take 10 deep breaths. This simple action slows their heart rate, allowing them to relax and reset their perspective. Stress the importance of a balanced life. Employees should make time for family and friends when they are not at work, and spending time with people they enjoy will help them unwind. This information is provided courtesy of FBS partner – BB&T Ins urance Services. Protect your business by contacting them today at [email protected] or 888-399-2040. 31 Although relieving stress may not seem simple, avoiding burnout may not be as hard as you think. Consider the following stress-reducing recommendations: recognize stress symptoms, and take action at the first sign of stress; exercise on a regular basis; follow a healthy diet; get adequate rest; employ conflict resolution skills to help employees deal with demanding guests; Take a B reath Ways to Relieve Stress try stress-reduction methods such as yoga or meditation; and let employees know they should speak to a manager if the stress is becoming unmanageable.