Score 2017 Issue 1 2017 | Page 27

are not too many other restaurants that can beat us when it comes to late-night deals. Plus we have $3 appetizers most nights and also specials on our wings.” Managers at the restaurants near Mississippi State and University of Mississippi note that value days and promotional days drive much higher traffic in college towns, whereas non- college locations typically see steady traffic throughout the week from the local population. Regardless of when college students come in and what they order, Buffalo Wild Wings still provides a perfect platform to connect with college students. “The relationship we have built with colleges has benefited us tremendously,” said Moorhead. “The partnership aligns perfectly with who we are as a brand - WINGS. BEER. SPORTS™. We see thousands of college kids through our doors each year and always look forward to seeing new faces in our markets.” The Xs and Os of Sports Team Engagement Leveraging the sports part of the BWW motto can be crucial for restaurants located in a college town, but again, there is a different experience to be had by everyone. Anderson Management Group has a great working relation- ship with the athletic programs in Montana. Through Learfield Sports Properties, Buffalo Wild Wings serves as one of the many sponsors during football season. The local B-Dubs locations hosts two to three tailgates per year where fans can come out to a BWW tent and sample various wings, pick up Buffalo Wild Wings swag and grab a few coupons for their next visit. “Our mascot is always a huge hit, especially with kids,” said Moorhead. “Hundreds of pictures are taken with the mascot each tailgate. Both markets have a huge fan base not only for football – but our wings!” The World Wide Wings location near California State University – Bakersfield also leverages the high energy of sports fans through promotions. The school is new to Division I athletics, and the basketball team especially is creating a lot of buzz. In addition to having billboard signage throughout the season, the restaurant also runs a promotion called Score 5, Get 5. If a team scores five 3-point shots in a game, everyone wins five free boneless wings, and attendees receive their Buffalo Wild Wings coupon as they exit the arena. “The Buffalo Wild Wings brand is represented well in the arena, and the promotion is engaging,” said Parish. “This promo- tion has created a ritual for student fans to go to B-Dubs after a game, with or without a coupon. Buffalo Bill attends some games to engage with Roadrunner fans as well, which creates more awareness and excitement around our brand.” Parish notes that the coupons have a 7.7 percent redemption rate, and the sponsorship with the basketball teams includes 50 game vouchers, which the restaurant uses to reward hard-working staff members and VIP customers. The company also has a sponsorship with the University of Oregon where one of the most popular sources for revenue are sports talk shows for the basketball and football teams. Throughout the respective seasons, Buffalo Wild Wings hosts live radio shows that feature coaches and provide fans with valuable meet-and-greet time. The location usually hosts these events on Continued on page 26 25