Score 2017 Issue 1 2017 | Page 16

FRANCHISEE SPOTLIGHT Brad Anderson Anderson Management Group + Year Became a BWW Franchisee: 2005 + Total Number of BWW Locations: 7 + Total Number of Employees: 450 What drew you to the brand? Our family has always been active in sports. We saw BWW ® as an opportunity to get involved with a brand that could provide a great atmosphere to cater to the local sports community. Our three kids grew up with BWW and are now young adults working for the company. What is your favorite thing about the brand? Whether I am in Montana or out-of-state and people see me wearing the BWW logo, they will approach me with their favorite BWW story. It is so cool to be part of a brand that people are so passionate about. What other concepts do you own? Corner Bakery Cafe. We saw BWW as an opportunity to get involved with a brand that could provide a great atmosphere to cater to the local sports community. Our three kids grew up with BWW and are now young adults working What are your current top three business goals? Reduce employee turnover through implementation of a robust employee training program; increase gross margins via food and labor management; and increase targeting on LSM via youth sports tournaments and community events. 14 for the company. Describe your best recent business decision: Coming together as a team to recognize and implement consistent practices that will drive our 2017 sales and profit- ability. This encompasses marketing, operations and HR. What is the best business advice you have received? Success is where preparation and opportunity meet. Describe the biggest industry change since you started: The rapid shift in guest perception regarding casual dining. We are challenged by the millennials and our ability as a brand to remain relevant. Describe your current biggest challenge as a franchisee: Government regulations. This starts at the federal level and trickles down to state and local agencies. There is this vast misperception that the restaurant industry is designed to provide lifetime careers to what are largely entry-level, part-time positions. What is your favorite BWW wing sauce? Honey BBQ. Sometimes Medium. If I weren’t a franchisee, I would be … In my first career, I was a mechanical engineer and returned later for my MBA. I often think about being a college business professor as I enjoyed the campus atmo- sphere and mentoring future entrepreneurs. S