Score 2017 Issue 1 2017 | Page 15

RECOGNITIONS enhance the in-restaurant experience with new innovations. What is your favorite thing about the BWW brand? It’s a fun brand. I love that we’ve created a unique in-restaurant experi- ence that sets us apart from the others. Differentiation is important to our brand. What are three things people would be surprised to know about you? I’m a father of 4-year-old twin boys. They keep me on my toes and humble. I was raised in Chicago and fell in love with the Midwest and the people living there. I’m a long suffering Miami Dolphins fan. ‘Nuf said. What are your goals for your first year in this position? To ensure we’re positioned to truly support this business and its growth plan. I see a big opportunity for us in the digital space. We’re just getting started with what we can do to really engage our fans and personalize their experience. Equally important, we need to ensure we can properly support the day-to-day business. Stability is a big area of focus so that team members can focus on our guests without being hindered by technology issues. Tell us a little about your personal/family life. I’m happily married to Vanessa, my wife of 10 years. She was born and raised in South Florida. When I first told a franchisee that we moved up from Florida in December, he told me, “I sure would love to meet your future ex-wife!” I’m happy to report that all is well, thanks in part to a mild Minnesota winter. We’re loving it here. Anything else you would like to share about yourself, your vision or in general? Congratulations to the following AntSul Group employees who have been recently promoted: Jackie Torseillo will expand her role from training manager to training and marketing manager for all New Jersey and New York locations. Martin Jacoub was promoted to the area director position from executive general manager. Martin will be managing four of the Antsul Groups’ seven restaurant locations in New Jersey and New York. Rick Morris was promoted to general manager of Buffalo Wild Wings® in Flemington, New Jersey. Rick started with Buffalo Wild Wings as a kitchen manager of the Flemington location in 2016. Todd Rustman was promoted to general manager of Buffalo Wild Wings in Toms River, New Jersey. Todd started with Buffalo Wild Wings as a kitchen manager of the Toms River, New Jersey, location in 2015. Daniele Dorsey received a promotion to GM at Buffalo Wild Wings in Brick, New Jersey. Danielle started with Buffalo Wild Wings as a FOH team member in 2011. She rose through the ranks as a shift lead, then went on to be a manager at the Brick location. Congratulations to the following World Wide Wings employees who have been recently promoted: Brittney Williamson has accepted a promo- tion to general manager at BWW Lloyd District. Brittney started her career with World Wide Wings as a bartender in 2012 in Salem, Oregon. Three months later, Brittney was promoted to a manager and trained in Tualatin. She went on to open the Corvallis location where she became the AGM. Brittney supported the Union Gap opening before she was the AGM of both Cascade Station and eventually Hillsboro. Dean Waters has accepted a promotion to assistant general manager at BWW 3743 in Chico, California. Dean started his career with World Wide Wings in June 2015 in Chico. Previously, he had worked with several franchises on both coasts as a manager and a bartender. We want to highlight your company’s achievements (employee promotions, new hires, employee or restaurant anniversaries and sales records). To submit information for Recognitions, complete the online submission form at http://myfbsonline.org/communications/publications/submissions/, email [email protected] or call 678-797-5161. EVENT CALENDAR FBS Board of Directors Meeting Oct. 10-11 New Orleans, Louisiana FBS Business Summit Oct. 11-13 New Orleans, Louisiana FBS Board of Directors Meeting June 12-13 Washington, D.C. 13 The only comment I would add is that, while I’ve covered the guest experi- ence well, empowering our team members and driving efficiencies through all aspects of our operation are very important as well. Technology powers every part of our business, and we must do it well. I look forward to working closely with our franchisee partners in the coming months and years. It’s gre