SBOA: The Magazine Fall 2015 Edition | Page 4

Contents 6. Improvements to Tenant Insurance Made by Storage Owners By Mario Macaluso 8. The Nagels – One of the Self-Storage Industry’s Founding Families 10. Your Data. Their Cloud. 12. SBOA Member Spotlight: An Interview with Brian Cohen of Andover Properties, Storage King USA 14. Think Smart: Five Steps to “Insourcing” Your Call Center 16. What’s Happening Around the Country in the White-Hot Self-Storage Industry? By James Hafen By Philip Murphy By Theresa Gallas 22. Trends, Trends, Trends: New Dynamics in Self-Storage Development By Chris Jernigan 24. National Storage Affiliates Trust: A Different Kind of REIT By Jay Marks Meet The SBOA Team 26. Marketing Strategies that Withstand the Test of Time Ian Burnstein: Co-Founder and President 28. Debt Product Overview David Levenfeld: Co-Founder and CFO 31. Focus on a Facility: Guardian Storage in Superior, CO 32. SSA Works to Stay on Top of Potential Legislative Threats Theresa Gallas: VP of Sales and Marketing 34. What is Cost Segregation and How Can Self-Storage Owners Benefit? 36. By John Jordan By Shawn Hill By Laura Williams-Tracy By Don Little Jordan Geml: Lead Graphic Designer Prepare for Turbulence: Choosing the Right Property & Casualty Insurance Coverage Strategies Phil Ross: Director of Inside Sales Is HR Outsourcing an Expense or Investment? Samantha Goddard: Sales Manager By Danny Seagraves 40. Page 4 Stacey Rolf: Director of Member Services By Jeniece Carter-Henson Max Cookinham Administration SBOA Magazine - Fall 2015 www.theSBOA.com