San Lameer Newsflash/Nuusflits Oct/Nov 2017 | Page 9

Villa Rentals
Villa Rentals News / Nuus
Dear Homeowners
As a Holiday Rental homeowner, delivering quality in your villa needs to be at the heart of
everything you do. It will make people want to stay in your villa, and also keep them
coming back. In order to deliver quality in your villa you need to be continually
committed to it: QUALITY IS NOT AN ACT, IT’S A HABIT.
A TIDY HOLIDAY HOME IS A HAPPY HOLIDAY HOME
You only get one chance to make a first impression, so are you making the right one?
With visitor's expectations, experience and marketplace knowledge growing year after
year, it is becoming increasingly important that the cleanliness of your holiday home
matches the expectation of your latest guests, making cleaning and housekeeping a
critical factor in continually delivering quality.
An annual deep clean is recommended. Curtains, carpets and cleaning of your
mattresses do not form part of the deep clean.
Quality white linen is crucial for a good appearance. Linen needs to be replaced every
second year and pillows annually.
QUALITY ASSESSMENT
In order to make sure that one's home and property is kept in tip-top shape, it is
essential that general maintenance tasks are carried out on a regular basis. What
general maintenance entails are all those basic activities which are needed for the
upkeep of one's villa and property. Living far away from one's holiday home proves to be
an obvious problem in terms of having the general maintenance performed as regularly
as it is required.
Whether it's a lick of paint or a refresh to the décor of your villa, it's likely that in your
search for continued quality, changes will need to be made in order to keep it looking as
fresh as you want it to. Also consider how regularly you update and replace the
items within your holiday home; having a cyclical plan for when items are to be
updated can ensure you're always on top of quality upgrades, whilst also spreading
potential costs evenly across the year.
Air conditioners
Air con maintenance is very important. In December all the factories are closed
which means no service parts are available. It is recommended that you service your
air cons annually; this will avoid unnecessary costs and keep your guests cool and
complaint free.
Gas Braai's and ovens
According to the regulations that were introduced in 2009, all gas installations must
have a Certificate of Conformity according to the Pressure Equipment Regulations
that have been promulgated under the Occupation Health and Safety Act (No 85 of
1993). The types of gas installations that require this certificate include gas fires or
braai's, gas stoves and ovens, as well as hot water systems. It's vital for all
homeowners to realise that such an inspection is not just essential for their
insurance policy to remain valid, but even more importantly that it is conducted to
ensure that the installation is safe and guests and family are not put at risk.
We are here to manage all of this for you by using trustworthy registered
contractors. Please correspond with us if we can be of any assistance as well as
informing us of any planned maintenance so that we can block your villa on our
reservation system.
We strive to care for your holiday homes as if it is our own.
Best wishes for the festive season.