Villa Rentals News / Nuus
2017/2018 Financial year was a busy year for Villa Rentals. I would like to thank the
home owners for all your support and positive contributions. I would also like to take
some time to reflect on the past year and what we have implemented and achieved.
Ÿ Photo based inventories in villas – 70% completed
Ÿ Housekeeping restructure to ensure better control in villas
Ÿ Standard of villa interior improved
Ÿ Guest Review feedback implemented
Ÿ Personalised Welcome card for guests left in villa
Ÿ Complimentary bag of wood for clients on arrivals
Ÿ Nightsbridge – Listed with more than 100 online listing agents
Ÿ Villa Rentals office upgrade and expansion
Ÿ Linen inventories and linen upgrade.
Ÿ Health and safety improved in villas – Fire extinguishers, fire blanket, emergency
light and safes.
Ÿ Moved Inspection keys and handyman keys from the key room for better control.
Only 1 set of home owner keys must be kept at the key room.
Ÿ Estate reception personalise welcoming improving guest experience and making
clients feel welcome.
Our fundamental focus is to create a multi-dimensional quality service experience and a
personalised emotional connection. We will continue with this winning recipe going
forward.
Letting Agents: Registration & Act
Villa Rentals are very proud to say that we are the ONLY official rental agency, run under
the auspices of the board of Directors on the San Lameer Estate. When booking your
holiday, be sure to use the services of a registered Letting agency, such as Villa Rentals.
Did you know that when you rent out your Villa or have a booking agent renting out your
villa, that the following must be adhered to?
In terms of the Act, Estate Agents must register with the Estate Agency Affairs board, the
statutory body that regulates the Estate Agents. Letting Agents are also classified as
Estate Agents and thus fall under the EAAB. The objective of the EAAB is to maintain and
promote the standard of the conduct of Estate Agents and the regulate the activities of
Estate Agents in the public interest.
Commission
In terms of the Act an Estate Agent is not entitled to any commission or other
remuneration, arising from performance of an Estate Agency service, unless at the time
of the performance of the Estate service, that person has been issued with a valid fidelity
fund certificate by the EAAB board. Failing to comply and found guilty, Estate Agent will
have to cease operation and a fine will be imposed.
A New CEO for UGU South Coast Tourism was announce in August 2018, Phelisa Mangcu.
She has big plans to put the KZN South Coast firmly on the domestic and international
tourism map – on par with the Garden Route as a recognizable and sought-after
destination.
Let's gear into action and make sure we are the best and most preferred holiday
destination.
Die 2017/2018 Finansiële jaar was 'n besige jaar vir Villa Rentals.
Ek wil die huiseienaars bedank vir al u ondersteuning en positiewe bydraes. Ek wil ook tyd
neem om die afgelope jaar te besin en wat ons geïmplementeer en bereik het.
Ÿ Foto-gebaseerde voorraadopname in villa's - 70% voltooi
Ÿ Huishoudelike herstrukturering om beter beheer in villas te verseker
Ÿ Die standaard van die villas en om binnenshuise versiering te verbeter
Ÿ Gaste-oorsig en terugvoering
Ÿ Persoonlike welkomkaartjies vir gaste ter aankoms in die villa
Ÿ Gratis sak hout vir kliënte by aankoms
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”Nightsbridge”-stelsel - gelys met meer as 100 aanlynagente
Villa Rentals se kantoor opgradering en uitbreiding
Linne voorraad en linne opgradering.
Gesond -en -veiligheidsverbetering in villas - Brandblussers, vuurdeksel, noodlig en
kluise.
Die skuiwing van inspeksie sleutels en nutsman se sleutels uit die sleutelkamer vir
beter beheer. Slegs 1 stel huiseienaarsleutels moet by die sleutelkamer gehou word.
Die bystand by Landgoedontvangs vir 'n meer persoonlike verwelkoming van ons
gaste.
Ons fundamentele fokus is om 'n multi-dimensionele gehalte dienservaring en 'n
persoonlike emosionele konneksie te skep. Ons gaan voort met hierdie wenresep.
Huuragente: Registrasie & Wet
Villa Rentals is baie trots om te sê dat ons die enigste amptelike huuragentskap onder
die vaandel van die direksie op die San Lameer-landgoed is. Wanneer u, u vakansie
bespreek, moet u die dienste van 'n geregistreerde verhuringsagentskap, soos Villa
Rentals, gebruik.
Het jy geweet dat wanneer jy jou Villa verhuur of 'n besprekingsagent huur wat jou villa
verhuur, moet die volgende nagekom word?
Ingevolge die Wet moet eiendomsagentskappe by die Eiendomsagentskapsake-raad
(“EAAB”), die statutêre liggaam wat die eiendomsagente reguleer, geregistreer wees.
Huuragente word ook as eiendomsagente geklassifiseer en val dus onder die “EAAB”.
Die doel van die “EAAB” is om die standaard van die gedrag van eiendomsagentskappe
te handhaaf en te bevorder en die aktiwiteite van eiendomsagente in die openbare
belang te reguleer.
WET
Ingevolge die Wet is 'n eiendomsagent nie geregtig op enige kommissie of ander
vergoeding wat voortspruit uit die prestasie van 'n eiendomsagentskapsdiens nie, tensy
die persoon op die tydstip van die boedeldiens, uitgereik is met 'n geldige
getrouheidsfonds sertifikaat deur die “EAAB” raad. As jy versuim om aan bogenoemde
te voldoen en skuldig bevind word, sal jou eiendomsagentstatus opgeskort word en 'n
boete sal aan jou gegee word.
'n Nuwe Besturende Direkteur, Phelisa Mangcu, van die UGU Suidkus Toerisme is in
Augustus 2018 aangekondig. Sy het groot planne om die KZN Suidkus stewig op die
plaaslike en internasionale toerismekaart te plaas - gelykstaande aan die Tuinroete as
'n herkenbare en gesogte bestemming.
Kom ons gaan oor tot aksie en maak seker ons is die beste en mees gesogste
vakansiebestemming.
Marieta Badenhorst
Manager / Bestuurder