RPD Strategic Plan RPD Strategic Plan Update 2018 | Page 17

OBJECTIVE 3.2 Broaden engagement and strengthen external communications with park users and park partners a Develop an external engagement process to better understand the needs and interests of park users in equity zones b Invest in a CRM system to provide users real-time information about the park system and provide real-time status of complaints, issues, and requests c d Complete the RPD website upgrade and redesign Complete the migration of permits and reservations from CLASS to ActiveNet to enable reservations OBJECTIVE 3.3 Cultivate increased philanthropic support a Develop an annual list of operational and capital needs for our philanthropic com- munity that prioritizes park access and equity b Support fundraising, planning, and ongoing stewardship efforts for existing partner-driven renovation projects including LetsPlaySF, Botanical Nursery, Gene Friend Recreation Center, Civic Center Playground, Geneva Car Barn, and GGP Tennis Courts c Establish a baseline to track the distribution of partnership projects in and outside equity zones 17