Retail Asia 2018 RA September.October 2018 (Online) | Page 57

PREVIEW 18-19 October 2018 Conrad Centennial Singapore Singapore www.arlc2018.sg Professor Kapil Tuli, director of RCoE said: “[This is] our first leadership conference to empower retailers to tackle key industry challenges for their businesses. Two of the Asia Retail Leaders Conference (ARLC)’s scholars and authors from Singapore Management University (left) Professor Nirmalya Kumar and Professor Gerald George. The dynamism of the competitive environment, especially with the presence of large and up-and-coming e-commerce players, have seen online retailers setting up stores to build local presence. Preparing retail leaders on how to navigate through turbulent times TODAY, consumers are looking for retail experiences that engage them in meaningful ways. In order to remain relevant and meet these new consumer demands, the retail industry is undergoing significant disruption and trying to play in multiple formats. The dynamism of the competitive environment, especially with the presence of large and up-and-coming e-commerce players, have seen online retailers setting up stores to build local presence. Apart from these external challenges, the retail industry must also focus on the renewal of leadership, recruitment strategies, staff engagement and employee performance for the future of retail. To address these challenges, the Singapore Management University (SMU) Retail Centre of Excellence (RCoE) will be hosting its inaugural Asia Retail Leaders Conference (ARLC) to discuss key challenges and strategies to navigate the competitive Asian retail landscape. ARLC will serve as a platform that engages retail leaders, industry experts, knowledge partners and senior managers from around the region. More than 200 participants are expected and a diverse group of business leaders and renowned professors will be presenting their experience, insights and perspectives on the theme of Leadership in Retail: Navigating Turbulent Waters. The theme is set against the backdrop of an increasingly digitised and interconnected world. ARLC 2018 will cover various sub-themes to discuss the critical issues impacting the retail space today. This includes Adapting and Thriving with Omni-Channel Customers, Retail Innovation and IP, Design Thinking in Retailing, Retailing in India and China, Managing Retail Brands, Entrepreneurship in Retailing, and Attracting and Retaining Retail Talent. The opening address will be delivered by Professor Lily Kong, provost and president-designate of SMU. A panel of speakers from different spheres of the retail industry will be presenting at the conference, which features a combination of in-depth discussions and talks by academics and in-depth workshops with leading practitioners. Featured talks at the event include scholars and authors from Wharton (Professor David Bell), Stanford University (Professor Harikesh Nair), University of North Carolina (Professor JB Steenkamp) and SMU (Professor Gerald George and Professor Nirmalya Kumar). Professor Kapil Tuli, director of RCoE, said: “We are pleased to organise our first leadership conference to empower retailers to tackle key industry challenges for their businesses. This year, we are joined by more than 20 speakers from across the globe who will be presenting their insights of relevance to business and industry. With the recent launch of the SMU RCoE, we hope that this platform will benefit our participants with the sharing from the best minds of the retail industry and academia. We believe that this exchange of ideas will further prepare retail leaders to navigate their organisations in this challenging yet exciting time.” The conference is part of SMU RCoE’s on going effort to provide a platform for retail leaders and knowledge partners to network, share and engage in dialogue on growth opportunities and challenges presented by the fast-changing consumer landscape in today’s digital age. SMU RCoE is a retail insight- sharing hub in Singapore focusing on generating and disseminating actionable knowledge for retailers in Singapore, Asia and beyond. ra Retail Asia September/October 2018 55