Retail Asia 2018 RA September.October 2018 (Online) | Page 4

September/October 2018 CONTENTS Focus: Retail workforce Developing the right talent to prepare for the digital economy 20 Muneerah Bee finds out how retailers in Asia, especially in economies that are facing a tough labour crunch, can transform their workforce in a digital age of disruption. Retail Technology Visualising the future of retail with video recognition 32 Find out how visual commerce is becoming more than just a touchpoint as part of a unified customer journey experience. E-commerce ASEAN digital economy could potentially boost GDP by US$1 trillion come 2025 40 NEWS 13 Singapore rolls out ’world’s first‘ unified payment QR Code 14 GreyOrange secures US$140m funding 15 Inditex brands will be selling online worldwide by 2020 16 Malaysia’s Prime Minister tours Alibaba headquarters in Hangzhou 17 Courts Asia welcomes new group COO REGULARS 6 One Viewpoint 8 News Feature 18 Special Report 38 Retail Space 54 Preview 60 Review 63 Calendar A new research shows how ASEAN has a massive potential to become a digital leader in the future. Logistics Driving the trends in delivering daily essentials 47 Muneerah Bee speaks with some online grocery players to gather their thoughts on the significant changes happening in grocery delivery that retailers in Asia should be aware of. www.retailasiaonline.com 2 Retail Asia September/October 2018