Residential Estate Industry Journal | Page 9

MESSAGE FROM the President of ARC A number of challenges, including how we enforce rules, have also come to the fore, as well as the unacceptable service levels of local government, which remains highly concerning. The bullying tactics from financial institutions are also undoubtedly keeping our attorneys extremely busy. Today, ARC represents the interests of more than 125 000 homes in 300 residential communities across the country and the last seven years since our formation has certainly been interesting and exciting. ARC has helped Since establishing The Association of Residential increase the levels of unification amongst Communities (ARC) in 2008, I have witnessed estate managers of all our member clients and incredible changes in the sector. One of the our business partners have also been highly most noticeable has been the expectations supportive, providing state of the art products of owners living in a community association. and services to this thriving industry. Whereas before, security was the main attraction, today, homeowners are now looking This innovative industry journal allows our for the value added solutions available to them members to understand the best practice policies simply because they live in a community. This and prescribed industry standards. Information has resulted in improved rates for products and on new initiatives that we have successfully services, because of the joint buying power, implemented, including the formation of both such as short-term insurance, for example, the Community Associations Institute of South thereby improving quality of life and reducing Africa (CAISA) and the Residential Community costs. Council (RCC), are included and we also take an in-depth look at the industry as a whole There has also been much more emphasis in our residential reviews by focussing on one placed on the estate management vocation estate in each designated area. and the international qualifications that are now available to those estate managers who want to We would like to thank our members and further their professional career. business partners, their boards and staff for their loyal support and hope that this journal New legislation has flooded our communities, provides you with interesting and valuable most notable being the Companies Act and insight into the residential community of South the Community Schemes Ombudsman Service Africa. Act (CSOS), both of which place additional responsibilities on directors and trustees. Jeff Gilmour To this end, the formation of the new Residential President Community Council (RCC) will prove to be the The Association of Residential Communities most important move in our industry to date.