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MANAGEMENT SOFTWARE
Information and
Communication is key
party integration, document management and
credit control which all greatly assist in the effective
Every estate or gated community has a number
management of these communities. The system
of different stakeholders. These range from, the
provides one central point of communication from
residents (owners and tenants), homeowners
the HOA and/or managing agent to the debtor
associations,
directors,
and service provider and integrates services
bodies
corporates,
service
with various third party systems such as access
providers. In order for the estate to function
control and meter reading companies. The system
effectively, essential information needs to be
is provided as an online or terrestrial solution to
communicated to these stakeholders regularly.
meet the needs of various estate setups.
trustees,
managers
and
third
party
Today there is a growing expectation for this
information to be easily available, up-to-date, and
Different stakeholders require access to different
properly disclosed.
information and it is therefore important for estate
management to exercise a degree of control in
Generally HOA’s or managing agents start off
providing applicable or confidential information
by acquiring an accounting system. A large
to the appropriate stakeholder. PropSys clearly
number of estates also manage body corporate
differentiates between differing parties and allows
complexes located within their boundaries which
different levels of access to different users.
also have accounting requirements and will
generally be setup as separate companies on
HOA’s or estate managers are for example able
the original accounting system. Thereafter other
to upload a full range of documents including
systems are implemented to address security,
rules and regulations, invoices and statements,
facilities management and communication to
minutes of meetings, code of conduct documents
mention but a few. It is essential that each one
and manage the contact details of residents. On
of these systems provides for all the stakeholders
the other hand residents are only able to view
involved.
information that is directly associated with them.
Residents are also able to communicate with the
Any one residential estate encompasses a wide
HOA or estate manager via online services and
selection of residents and it is essential that
can also make use of online payment portals
communication channels cater to their differing
selected by the HOA or estate manager.
needs. Web portals, email, sms and social
media are becoming more popular methods
of communication whilst traditional telephonic
communication remains the “if all else fails” goto medium. A successful communication channel
is one that both enhances transparency and
streamlines processes and as well as helps to
limit costs for estate management.
PropSys is a fully integrated estate and property
management system which combines facilities and
estate management with accounting functionality.
The system allows for the storage of details of
stakeholders as well as allowing for full accounting
and reporting, integrated communication modules
(sms and email directly from PropSys), integrated
facilities management, access control via third
Products owned by PropSys have
been used in Southern Africa since
1977 and the company offers
comprehensive property management
solutions for the complete property
management spectrum.
For more information: on product offerings from
PropSys please visit www.propsys.co.za or contact
086 111 3406
[email protected]
www.propsys.co.za