ARC COMMUITY
Many big thank yous to our sponsors who contributed to the success of this year ’ s events . Servest ( our Golf Day Sponsor ), Pulse Communication ( our registration and lunch partner ), Impro Technologies , CommunityWorx Recruitment , MTN and EnelX , who each sponsored a conference session , Supersonic who provided the Wi-Fi for all the delegates , and Estate Living for the 5th edition of The Residential Estate Industry Journal .
Then , to all our exhibitors who created wonderful and informative displays of their offerings to the industry , and participated in the conference : Averda , B-Safe Systems , Dulux , Elf Rentals , EnelX , Estate Living , Impro Technologies , Kusile Consulting Services , Mahala , MTN , NBI , NIC Brokers , Real Estate Development Interactive ( REDi ), Servest and Spar Pharmacies .
Thank you to everyone who participated this year and we look forward to seeing you all again next year !
2018 ARC Annual Conference – Programme
Day 1 |
Thursday 13 th September 2018 |
|
Times |
Duration |
Session |
08:00 to 09:00 |
60 minutes |
Registration , coffee and networking Sponsored by Pulse Communication |
In the exhibition area |
09:00 to 09:30
09:30 to 11:00
11:00 to 11:45
11:45 to 13:15
13:15 to 14:15
14:15 to 15:15
30 minutes |
Welcome session |
Jeff Gilmour , president of the Association of Residential Communities |
Session 1 : Strategic community management sponsored by Impro Technologies |
90 minutes |
Adapting to the changing roles of the |
Introduction presentation and breakaway sessions |
|
community manager |
|
45 minutes |
Morning tea |
In the exhibition area |
Session 2 : Innovation and creative management sponsored by CommunityWorx Recruitment
45 minutes Disruptive technologies in community management Think Big but Act Small . There are always trade-offs between speed , durability and operational maintenance . A powerful technology ecosystem can help YOU leverage your business whether big or small . So , what ’ s the next thing … The Internet of Things – advances connectivity of devices , systems and services but that won ’ t get you anywhere unless you are laser focused on your customers ’ experiences and how connected devices can solve their problems .
30 minutes Using your whole brain in the 21st century Understanding your four-quadrant brain , moving beyond your comfort zones , discovering the eight dimensions of your brain and putting your eight-dimension brain into action – gaining an amazing edge .
Pepe Gutiérrez , the founder of Megafincas Alicante S . L . in Spain and a Property Management Professor at the Alicante and Burgos University . Pepe has spoken on the topic of Innovative Community Management around the world for many years .
Dr Kobus Neethling , from NBI , is regarded as the leading creativity expert in South Africa and one of the top three speakers in the world on the topics of ‘ Creativity and Innovation ’ as quoted in the programme of the 12th European Conference on Creativity and Innovation . He works with major corporations , national sporting teams , and education groups from all over the world training , motivating and innovating .
15 minutes |
Rewarding community members |
Jeff Gilmour , president – Association of Residential |
|
|
Communities |
60 minutes |
Lunch sponsored by Pulse Communication |
In the exhibition area |
Session 3 : Transformation |
30 minutes |
Community Social Investment & BEE |
Malcolm Samuel , general manager of Simbithi Eco-Estate , |
|
|
with over 23 years ’ experience in residential community |
|
|
management and qualifications in Corporate Governance , |
|
|
Accounting and Estate Management , is well versed in the |
|
|
art of managing the diversity of a residential community . |
|
|
He has a keen interest in Community Social Investment , |
|
|
and ardently pursues partnerships beyond the borders of |
|
|
Simbithi . |
|
|
Terry Dearling – in her corporate roles she has dealt with a new democracy and changing legislation , headed the Human Resources function which spanned 10 African countries and 6,000 employees , while holding a board role . Prior to this , she held a global position incorporating Employee Communication and Human Resources across 25 countries with 22,000 employees . |
30 minutes |
Panel discussion |
Estate managers will serve on a panel to debate the topic . |
74