Residential Estate Industry Journal 4 - Page 7

INDUSTRY OVERVIEW 2017 07h00 – 08h30 Registration Exhibition Centre 08h30 – 09h00 Welcome Conference Programme Jeff Gilmour 09h00 – 10h00 Keynote address Thriving in a Wild World™ – Powerful Success Lessons from Africa’s Three Big Cats Lorne Sulcas 10h00 – 11h00 Security I Risk, systems and technology Hannes Hendriks 11h00 – 11h30 Morning tea Exhibition Centre 11h30 – 12h15 Security II Guarding and access control Dirk Uys 12h15 – 13h15 Environment and water Going green, sustainability and waste, conservation Stephan Vorster 13h15 – 14h15 Lunch Exhibition Centre 14h15 – 15h15 Staffing and performance Job descriptions, performance criteria, succession planning, recruitment, IR and training Liezl Clause 15h15 – 16h00 Closing session Panel discussion Jeff Gilmour 16h00 – 16h30 Afternoon tea Exhibition Centre 18h00 – 22h00 Gala dinner Val de Vie 07h30 – 08h00 Coffee Exhibition Centre 08h00 – 09h00 Keynote address Shifting Scenarios – the possible futures for South Africa Chantell Ilbury 09h00 – 11h00 Legal compliance and governance CSOS, Companies Act and STSMA, policies and procedures, rules and regulations, dispute resolution Glynis Coetzee Lazelle Paola 11h00 – 11h30 Morning tea Exhibition Centre 11h30 – 13h00 Communications Telecommunication, IT and customer management, websites, publications, newsletters and social media 13h00 – 14h00 Lunch Exhibition Centre 14h00 – 15h30 Community management Manager and director roles and responsibilities, stakeholder management 15h30 – 16h30 Closing session Panel discussion 18h00 – 22h00 Informal dinner Val de Vie Henk Booysen ANNUAL CONFERENCE PROGRAMME Jeff Gilmour Francois Schoeman PAGE 5