Residential Estate Industry Journal 3 - Page 81

INTERNATIONAL FOCUS PAGE 79 International benchmarking The relationship between associations abroad All our past conferences have included remains strong, and South African practices presentations are continuously being benchmarked against the Community Associations Institute (CAI). international standards. ARC facilitated the Kelly Richardson, the current president of the CAI, formation of the Community Associations Institute delivered a keynote address at the 2016 annual of South Africa (CAISA), offering professional conference at Midstream Estates, Centurion, qualifications and designations to community Gauteng. The annual conference was also attended association staff in South Africa. by delegates from Australia and Dubai. Jeff Gilmour serves as a director of CAISA and is At the recent CNAF2016 20th National 1st a member of the World Congress on Community International Conference of Property Managers Association Management together with delegates held in June 2016 in Seville, Spain, was attended from USA, Canada, Australia, Spain and the UAE. by more than a thousand delegates from Japan, Jeff also participates in the international Italy, Columbia, Spain, the USA, the UAE, Australia Foundation for Community Association Research, and Brazil. Dirk Uys from Arabella Country where ongoing research is conducted across all Estate and Jeff Gilmour presented topics relating aspects of community association leadership, to the South African industry, and many new management, governance and best practices. opportunities for collaboration were discussed. from senior officials International delegation at CNAF2016 of