Research Reports and Evaluations | Page 4

Whittlesea Community Connections (WCC) is an independent community service agency based in Epping, Victoria, with a municipal-wide profile and reach. WCC’s vision is for a Whittlesea in which people and agencies work together to make a positive difference to their community, ensuring that everyone has equal access to the community’s resources and services. Established in one of Victoria’s most culturally diverse communities, WCC has a long track record in service delivery, partnership development and the promotion of equity and access for disadvantaged members of Whittlesea’s communities. WCC has an approach that includes multiple entry points for receiving support and accessing opportunities; a large and diverse volunteer base creating pathways for community connection; service delivery and service planning with the community; and a community-led approach to organisational governance and program development. WCC is committed to responsive approaches to the challenges posed by Whittlesea's changing population and its services and programs are driven by values that prioritise respect, non-judgement and the strengthening of individuals, families and communities. WCC is:  Community-led. It works alongside individuals and the community creating opportunities to build and strengthen connections, supporting a community that is more resilient and therefore better able to support itself  Person-centred. It aims to remove barriers to accessing information and support, working towards building individual capacity and strength.  Flexible. It works to identify and create innovative, sustainable solutions to unmet needs that empower our community. WCC Services and Programs  A community information and referral service  Settlement services  Community legal services  Volunteer resource services  Community transport services  Case support and management  Emergency relief  A housing brokerage service for people at risk of homelessness  A family violence prevention and early intervention project for culturally diverse communities  A ‘Women-in-Work’ training and social enterprise  Learner-driver and road safety programs  Youth work  Learning support programs 1