Research Reports and Evaluations - Page 48

9 Appendices School of Global, Urban and Social Studies Title: Review of the WCC Housing Brokerage & Support Project Centre for Urban Research GPO Box 2476 Melbourne VIC 3001 Australia Tel. +61 3 9925 0916 Fax +61 3 9925 9888 Email: Ph: 03 9925 9923 Dear ………………………………………….You have been invited to participate in an interview to give feedback on your experience of the Whittlesea Community Connections (WCC) Housing Brokerage and Support Project. To make sure the interviews are completely confidential and anonymous WCC have funded me, Dr Sharon Parkinson from RMIT University to conduct the interviews on their behalf. Participating in an interview is completely up to you. It will not affect the support you receive from WCC in any way if you do not want to be interviewed. If you agree, the interview should take about 30-45 minutes of your time. You will be paid $25 to cover your travel costs and time. In the interview I will ask you questions on the: • • • • • Type of support you have received Whether the program has helped you Your experience with finding a house in the private rental market How the program can be improved Personal background details such age, family type, employment, income Answering some personal questions may make you feel uncomfortable. You do not have to answer any questions that you are not comfortable talking about. You can ask your own questions and/or stop participating at any stage and this will not affect you in any way. If you would like to talk to a support worker at WCC after talking about some of your experiences this can be arranged for you. I will write down your answers to the questions for my own records. The notes will be typed up and your name will not appear on these notes. The notes will be stored in secure password file on my computer at RMIT. Your responses will be strictly confidential and will not be reported back to WCC in a way that identifies what you have said. Your interview notes will be made available to you on request. The answers that you give will not affect the services that you receive in any way. Any information that you provide can be disclosed only if (1) it is to protect you or others from harm, (2) if specifically required or allowed by law, or (3) you provide the researchers with written permission. Your answers to the questions will help to improve the Housing Brokerage and Support Project. I will also interview up to 10 people in the program. Your answers to the questions will be anonymous and put together with others who I will speak to in the program so that I can identify common experiences and suggestions. The combined answers will appear in a final report. WCC will use this report to further improve their Housing Brokerage and Support Program. Your anonymous responses may also be used as part of new research on private rental support programs and appear in other publications. You will be able to access all publications from the research by contacting WCC and/or me directly if you would like a copy. Yours sincerely, Dr Sharon Parkinson If you would like to contact a support worker after the interview at WCC please contact Ben Rogers at WCC. If you have any concerns about your participation in this project, which you do not wish to discuss with the researchers, then you can contact the Ethics Officer, Rese \