Research Reports and Evaluations - Page 18

Figure 3. Eligibility and assessment process External referrals Centrelink Local housing and welfare services Internal referrals WCC Emergency Relief Service, Community Legal Service and Settlement Support Service for Refugees and New Arrivals Assessment WCC Housing Brokerage & Support Project Key target groups – families, new arrivals and those experiencing or at risk of homelessness Governance Committee Eligibility for loan based capacity to repay, stable income and no existing debts No Yes Loan approved Referral and advocacy to local services Apply for affordable property with case manager Secure property and negotiate a repayment schedule Not all case management needs met within program 11 All case management needs met within the program and WCC