CTRM in the Cloud
The Survey Results
Demographics
The survey component of this study commenced on September 3, 2013 using a surveymonkey.com tool, and
completed on December 30, 2013. To encourage responses, ComTech Advisory used email requests, direct
calling, articles, and website advertising to drive responses. Additionally, we asked the CTRM vendor community
to solicit responses from their clients. In all, we collected some 80 responses but eliminated 13 of those
responses as invalid, leaving 67 usable responses. The invalid responses were received from individuals
employed by 6